Answers before you
even ask
Everything you need to know about
,
licensing, installation, security and support – concise, honest and
without marketing fluff.
General
3 questions
What is SynQai Pro?
SynQai Pro is a modern, atomically engineered tool for file organisation, file analysis, synchronisation, duplicate detection and image comparison. Normal and secure deletion are wired into every workflow that needs them. It includes a powerful file recovery engine. We care deeply about the small details — the kind of nuisances that make most software annoying.
- Designed for professionals, intuitive enough for any user.
Who is SynQai Pro made for?
For everyone who loves data and works with data. Photographers, videographers, developers, music lovers, administrators, collectors, content creators and ambitious power users.
Which operating systems does SynQai Pro run on?
We currently support Windows 10/11 (x86 / x64). Versions for additional platforms are planned – details will follow on our blog.
License & Purchase
4 questions
What licensing models are available?
We believe top-tier software shouldn't cost a fortune, so we offer three tiers: 1-Year license (time-limited to 12 months, with major and minor updates during that period), Lifetime license (perpetual use, 12 months of major updates from the date of purchase, minor updates permanently) and Lifetime Plus Licence (perpetual use with permanent entitlement to all major and minor updates). Every tier is available as a single-seat license or as a bundle package.
Is there a free trial?
Yes — simply register with your email. You'll receive an evaluation license.
How does activation work?
Register first. From your account you can download your evaluation license. For a paid license, click the corresponding license button. You'll be redirected to lemonsqueezy.com for payment processing. After completing the payment you'll be returned to your LocomeoSoft account and receive your purchase confirmation. The license entitlement will then be generated in your account. Determine your HardwareId with the LicenseReaktor and enter it in your account. You'll receive your final license file shortly. We try to contact you by email as little as possible. A license is bound to PC hardware — but no worries: you can manage your license yourself and reassign it on a PC change. It's straightforward with our LicenseReaktor. You don't need a new license — just the reactivation code.
Are updates included?
Minor and patch updates are included with every valid program license at no extra charge. Major updates depend on the license tier: 12 months from the date of purchase for the 1-Year and Lifetime licenses, and permanently for Lifetime Plus Licence.
Installation
3 questions
Do I need to install SynQai Pro?
No. SynQai Pro runs as a portable application – no installer, no registry entries, no system clutter. Just unzip and launch. We don't leave any file litter behind. The only persisted data is the application settings under C:\Users\[username]\AppData\Roaming\SynQaiPro.
What are the system requirements?
Recommended: Windows 10/11 (64-bit), 8 GB RAM, multi-core CPU. For very large data volumes we recommend 16 GB RAM and an SSD.
How do I update to a new version?
SynQai Pro can receive regular updates if your license entitles you to them.
Features
4 questions
What does SynQai Pro do beyond classic sync tools?
True atomic multi-threaded processing, intelligent detection of file renames, diff & merge for text files, visual image duplicate detection, deduplication, SpaceMap, reading and editing EXIF data, DoD-compliant deletion and deep recovery – all in one unified workflow.
Does synchronisation work with the cloud?
Yes. SynQai Pro treats cloud drives as local volumes when mapped. A native API implementation for DropBox is already available – including performance tuning for slow or high-latency connections. More cloud providers will follow.
Can I run multiple jobs at the same time?
Yes. Asynchronous multi-job execution is a core feature – perfect for running synchronisation, duplicate search and analysis in parallel without blocking the UI. You can run up to 5 independent jobs simultaneously.
Which languages are supported?
Currently 7 languages (German, English, French, Spanish, Italian, Russian and Chinese). More languages on request.
Security
4 questions
How secure is deletion with SynQai Pro?
We support DoD 5220.22-M with 1- to 7-pass overwriting and proper Secure Erase on SSDs. What we delete is gone – verifiably.
Does SynQai Pro send data to LocomeoSoft?
No. No tracking, no telemetry, nothing. You can submit crash reports to us anonymously, but the software will never do so automatically.
Can I recover deleted files?
Only if they were not securely deleted with our software. The file reconstructor offers a quick scan for recently deleted files and a deep scan with industry-grade techniques (signature carving, sector analysis) for serious recovery scenarios.
Where is my data processed?
Exclusively locally on your machine. Cloud processing happens only where you actively mount a cloud drive – and even then no content is transmitted to LocomeoSoft.
Support & Updates
3 questions
How do I reach support?
Through our ticket system in the support area. Your request lands directly with the developer team – in our company, no outsourcing.
How long do replies take?
Usually within 24 hours on business days. Critical security topics are prioritised. Company holidays are announced on our website.
Is there a roadmap?
We will regularly share customer feedback and our ideas for further development and look forward to conversations with every interested user.
Personal support – straight from the developer
No chatbot, no call centre. You reach the people who built SynQai Pro themselves – and who take your question seriously.