Efficient Forged Atomic Parallel

Frequently asked questions

Answers before you
even ask

Everything you need to know about , licensing, installation, security and support – concise, honest and without marketing fluff.

27 questions · 6 categories
General
4 questions
What is SynQaiPro?

SynQaiPro is a modern, atomically engineered tool for file organisation, file analysis, synchronisation, duplicate detection and image comparison. Normal and secure deletion are wired into every workflow that needs them. It includes a powerful file recovery engine. We care deeply about the small details — the kind of nuisances that make most software annoying.
- Designed for professionals, intuitive enough for any user.

Who is SynQaiPro made for?

For everyone who loves data and works with data. Photographers, videographers, developers, music lovers, administrators, collectors, content creators and ambitious power users.

Which operating systems does SynQaiPro run on?

We currently support Windows 10/11 (x86 / x64). Versions for additional platforms are planned – details will follow on our blog.

Where do I find the MuSéa FAQ?

Our high-res audio player MuSéa has its own FAQ page: Go to the MuSéa FAQ →

License & Purchase
5 questions
What licensing models are available?

We believe top-tier software shouldn't cost a fortune, so we offer three tiers: 1-Year license (time-limited to 12 months, with major and minor updates during that period), Lifetime license (perpetual use, 12 months of major updates from the date of purchase, minor updates permanently) and Lifetime Plus Licence (perpetual use with permanent entitlement to all major and minor updates). Every tier is available as a single-seat license or as a bundle package. We put bundle packages together individually for you – simply request your personal quote.

Is there a free trial?

Yes — simply register with your email. You'll receive an evaluation license.

How does activation work?

Register first. From your account you can download your evaluation license. For a paid license, click the corresponding license button. You'll be redirected to lemonsqueezy.com for payment processing. After completing the payment you'll be returned to your LocomeoSoft account and receive your purchase confirmation. The license entitlement will then be generated in your account. Determine your HardwareId from the demo version and enter it in your account. You'll receive your final license file shortly. We try to contact you by email as little as possible. A license is bound to PC hardware — but no worries: you can manage your license yourself and reassign it on a PC change. It's straightforward with our LicenseReaktor. You don't need a new license — just the reactivation code.

Are updates included?

Minor and patch updates are included with every valid program license at no extra charge. Major updates depend on the license tier: 12 months from the date of purchase for the 1-Year and Lifetime licenses, and permanently for Lifetime Plus Licence.

Can I withdraw or get a refund?

Yes. As a consumer you have a 14-day right of withdrawal. It expires as soon as your license key has been provided (digital content, § 356 (5) BGB) – until then you can withdraw at any time. The free demo version is not affected. You'll find the withdrawal instructions and the model withdrawal form on our withdrawal page.

Installation
3 questions
Do I need to install SynQaiPro?

No. SynQaiPro runs as a portable application – no installer, no registry entries, no system clutter. Just unzip and launch. We don't leave any file litter behind. The only persisted data is the application settings under C:\Users\[username]\AppData\Roaming\SynQaiPro.

What are the system requirements?

Recommended: Windows 10/11 (64-bit), 8 GB RAM, multi-core CPU. For very large data volumes we recommend 16 GB RAM and an SSD.

How do I update to a new version?

SynQaiPro can receive regular updates if your license entitles you to them.

Features
7 questions
What does SynQaiPro do beyond classic sync tools?

True atomic multi-threaded processing, intelligent detection of file renames, diff & merge for text files, visual image duplicate detection, deduplication, SpaceMap, reading and editing EXIF data, DoD-compliant deletion and deep recovery – all in one unified workflow.

Does synchronisation work with the cloud?

Yes. SynQaiPro treats cloud drives as local volumes when mapped. A native API implementation for DropBox is already available – including performance tuning for slow or high-latency connections. More cloud providers will follow.

Can I run multiple jobs at the same time?

Yes. Asynchronous multi-job execution is a core feature – perfect for running synchronisation, duplicate search and analysis in parallel without blocking the UI. You can run up to 5 independent jobs simultaneously.

Which languages are supported?

Currently 7 languages (German, English, French, Spanish, Italian, Russian and Chinese). More languages on request.

What happens when files fail during copying?

One stubborn file never holds up the run. If it stalls, the log reports “waiting for drive” after eight seconds with a running counter; after a minute the file is skipped and recorded as an error.

Worth knowing: a drive that stumbles once drags down the files being copied alongside it. So a block of red rows almost always means one file was the problem and the rest are bystanders. SynQaiPro identifies that culprit by which copy started first — not by which error was reported first.

When the run ends, a red appears above the list with the number of failed files. One click fetches them without a fresh analysis: first all the bystanders, then twenty seconds of quiet for the drive, then the culprit on its own with a single copy stream. Details in chapter 4 of the manual →

Can SynQaiPro resume an interrupted copy?

Yes. For large files SynQaiPro saves copy progress in checkpoints and cryptographically verifies it block by block before resuming — whether the run was cancelled manually, the drive disconnected or the power failed. Completion stays atomic: the destination always holds a complete file, never half a fragment.

On slow disks the program automatically drops to a single copy stream (gentle mode); resume is unavailable there because the constant checkpoint I/O would throttle the controller. If you know better, set the number of copy streams by hand and the lock lifts.

How do I choose between two near-identical photos?

That is what the image comparison viewer is for. It puts two shots against each other in four display modes: side by side, overlay with an opacity slider, slider with a draggable divider and difference, which shows nothing but the deviation (black = identical). Plus Blink, which alternates between both images and turns the smallest differences into visible motion.

Below the images the quality bar breaks the star rating into seven metrics — sharpness (25 %), resolution (20 %), contrast (15 %) plus exposure, colour, noise and detail (10 % each). The better value is highlighted in green. The viewer only changes the keep markers — nothing is deleted or moved. More in chapter 10 of the manual →

Security
4 questions
How secure is deletion with SynQaiPro?

We support DoD 5220.22-M with 1- to 7-pass overwriting and proper Secure Erase on SSDs. What we delete is gone – verifiably.

Does SynQaiPro send data to LocomeoSoft?

No. No tracking, no telemetry, nothing. You can submit crash reports to us anonymously, but the software will never do so automatically.

Can I recover deleted files?

Only if they were not securely deleted with our software. The file reconstructor offers a quick scan for recently deleted files and a deep scan with industry-grade techniques (signature carving, sector analysis) for serious recovery scenarios.

Where is my data processed?

Exclusively locally on your machine. Cloud processing happens only where you actively mount a cloud drive – and even then no content is transmitted to LocomeoSoft.

Support & Updates
4 questions
How do I reach support?

Through our ticket system in the support area. Your request lands directly with the developer team – in our company, no outsourcing.

How long do replies take?

Usually within 24 hours on business days. Critical security topics are prioritised. Company holidays are announced on our website.

Is there a roadmap?

We will regularly share customer feedback and our ideas for further development and look forward to conversations with every interested user.

Is there a manual?

Yes — a complete user manual with 18 chapters and 70 figures, in German and English. It covers every window, every switch and every workflow, from the first start to moving your licence to a new PC: Read the manual →

If you would rather watch than read, the tutorials offer short video snippets on the most important workflows.

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Personal support – straight from the developer

No chatbot, no call centre. You reach the people who built SynQaiPro themselves – and who take your question seriously.

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